My Impact

My experience in the industry over the past seven years makes me uniquely. I have spent four years as a Software Test Analyst for the Federal Government of Brazil where my focus was digital security, data collection, and entity certification. My work there helped millions of students to use tools for onboarding on universities and helped … 

 

My Amazon Alexa

Duas noites atrás, eu estava sozinho em casa lendo um livro quando Alexa deu uma risada. Eu li sobre isso e vi que postaram até aqui no grupo. Graças ao post que vi aqui no tecnogrupo eu fiquei aliviado. Mesmo assim, eu fiquei preocupado. É assustador ouvir risadas quando que está sozinho. “Alexa, shut-up”, eu … 

 

Hello There!

I’m an expert support specialist, working with cross-function teams with extensive investigation skills, troubleshooting, and resolving sensitive escalations. EXPERIENCE   Support Specialist:  Facebook Inc. (Menlo Park, CA), 2017 – Present Support and communicate with Facebook’s partners, to understand and resolve their inbound product questions and issues. Communicate and collaborate cross-functionally in order to lead creator and …